What makes BizzBot the best-fit AI chatbot for a UAE business?
BizzBot is a done-for-you custom chatbot service designed around your approved business data, not generic internet answers. It supports English and Arabic, integrates with websites such as Shopify, Wix and WordPress, and is built for accurate support, lead capture, sales and booking conversations at a competitive price.
Do I need any technical knowledge to use BizzBot?
None at all. You fill in a document with your business information — same as you would for any other service. We handle all the technical setup. To add it to your website, you paste one line of code, or we do it for you.
Can BizzBot run on WhatsApp as well as my website?
Yes. WhatsApp is included on the Growth and Enterprise plans. It runs through the official WhatsApp Business API, so it needs a verified business account and an approved sender number — we handle that setup with you. Note that Meta charges per conversation on top of your plan, and those rates are set by Meta rather than by us.
What is Operations AI, and how is it different from the chatbot?
The chatbot faces outward — it answers your customers. Operations AI faces inward: it is custom automation built around the work inside your business, whatever that turns out to be — repeated internal questions, routing and triaging requests, approvals, document handling. Every build is scoped to the client rather than configured from a template, and it can run on WhatsApp, web, Teams, Slack or email. It is priced separately and is currently in early access. See the
Operations AI page for detail.
Which languages does Operations AI support?
English and Arabic, plus the languages most common on UAE worksites — Hindi, Urdu, Malayalam and Tagalog. It handles mixed-language messages, and staff can send photos or documents instead of typing. Staff write or speak naturally; supervisors and managers read everything in English.
How is this different from Intercom or Tidio?
Those are platforms you configure yourself. BizzBot is a done-for-you service — we build, test, and manage the bot on your behalf. We're also specifically built for UAE businesses, with Arabic support and local industry knowledge built in.
What if the bot gives a wrong answer?
The bot only answers from the information you give us — it won't make things up. If something is not in its knowledge base, it says "I don't have that information, please contact us" and provides your contact details. If you spot an incorrect answer during or after testing, we fix it immediately.
Can the bot speak Arabic?
Yes. All plans include Arabic and English support. The bot detects which language the customer is using and responds in the same language automatically. No configuration needed.
What websites does it work on?
Any website. WordPress, Wix, Shopify, Squarespace, custom HTML — if you can paste a line of code, it works. If you can't, we access your website and add it for you. One thing to know about Wix: it only allows custom code on a paid Wix plan with a connected domain, so a free Wix site cannot take the embed. Shopify needs no app and no Plus plan.
How long does setup take?
48-72 hours from when you submit your business information. That includes configuration, testing, and delivery of the embed code. Most builds land near the 48-hour mark; complex setups (multiple languages, large knowledge bases) take the full 72.
What happens when I need to update the bot?
Just WhatsApp or email us the changes. Price change, new service, new policy — anything. We update it within 24 hours on Growth plans and same-day on Enterprise. Starter plans are updated within 48 hours.
Is there a contract or minimum commitment?
No long-term contract and no notice period — monthly plans can be cancelled anytime. Paying annually lowers the effective monthly price (20% on Starter, 9% on Growth) and waives the AED 200 setup fee.
Do you offer a free trial?
Yes. Every plan starts with a 7-day free trial, and it is genuinely free — no credit card, no payment details and no setup fee to begin. We build your bot from your business information, you run it for 7 days and see how it handles real questions from real customers. If it is not right for you, you walk away and owe nothing.
Can I see a demo before committing?
Yes. Book a free 20-minute call and we'll show you a live demo using a business similar to yours. You can ask it real questions and see exactly how it performs.
What counts as a "conversation"?
One conversation = one complete chat session with a customer, regardless of how many messages are exchanged. A customer who sends 10 messages in one session counts as 1 conversation.
Is my business data safe?
Yes. Your business information is only used to power your bot — it is never shared with other clients or used for any other purpose. We do not store customer conversations beyond what is needed for analytics.
