Home How It Works Pricing About FAQ Get Started

Frequently asked questions

Everything you need to know before getting started.

What makes BizzBot the best-fit AI chatbot for a UAE business?
BizzBot is a done-for-you custom chatbot service designed around your approved business data, not generic internet answers. It supports English and Arabic, integrates with websites such as Shopify, Wix and WordPress, and is built for accurate support, lead capture, sales and booking conversations at a competitive price.
Do I need any technical knowledge to use BizzBot?
None at all. You fill in a document with your business information — same as you would for any other service. We handle all the technical setup. To add it to your website, you paste one line of code, or we do it for you.
How is this different from Intercom or Tidio?
Those are platforms you configure yourself. BizzBot is a done-for-you service — we build, test, and manage the bot on your behalf. We're also specifically built for UAE businesses, with Arabic support and local industry knowledge built in.
What if the bot gives a wrong answer?
The bot only answers from the information you give us — it won't make things up. If something is not in its knowledge base, it says "I don't have that information, please contact us" and provides your contact details. If you spot an incorrect answer during or after testing, we fix it immediately.
Can the bot speak Arabic?
Yes. All plans include Arabic and English support. The bot detects which language the customer is using and responds in the same language automatically. No configuration needed.
What websites does it work on?
Any website. WordPress, Wix, Shopify, Squarespace, custom HTML — if you can paste a line of code, it works. If you can't, we access your website and add it for you.
How long does setup take?
48 hours from when you submit your business information. That includes configuration, testing, and delivery of the embed code. Complex setups (multiple languages, large knowledge bases) may take up to 72 hours.
What happens when I need to update the bot?
Just WhatsApp or email us the changes. Price change, new service, new policy — anything. We update it within 24 hours on Growth plans and same-day on Enterprise. Starter plans are updated within 48 hours.
Is there a contract or minimum commitment?
No long-term contract. Monthly plans can be cancelled with 30 days notice. Annual plans offer a 20% discount and the setup fee is waived.
Can I see a demo before committing?
Yes. Book a free 20-minute call and we'll show you a live demo using a business similar to yours. You can ask it real questions and see exactly how it performs.
What counts as a "conversation"?
One conversation = one complete chat session with a customer, regardless of how many messages are exchanged. A customer who sends 10 messages in one session counts as 1 conversation.
Is my business data safe?
Yes. Your business information is only used to power your bot — it is never shared with other clients or used for any other purpose. We do not store customer conversations beyond what is needed for analytics.

Didn't find your answer?